CANADIAN ORDERING INFORMATION


HOW TO ORDER:

We welcome phone, fax, mail and E-mail orders.  We do not have an online order form yet.

If there is anything else you require, but you do not see it listed on our website and or price lists, just ask us, and if we don't have it, we can probably get it. We have many new items still being developed. There is a lot more that will soon be available.

All items should be verified with us for shipping charges and availability, before sending payment.

All prices are subject to change without notice.


E-mail: loyalistarms@hfx.eastlink.ca

Telephone: 1 (902) 479-0967

Fax: 1 (902) 479-0032

Mail: Loyalist Arms And Repairs
10 Brunt Road
Harrietsfield, Nova Scotia
Canada
B3V 1B1



1) For our custom made firearms we require a 50% deposit to put you on the production list. Once the firearm is completed, the balance is due plus shipping.
 
2)
For non stock items you would like us to order in, we require a 50% deposit. The balance plus shipping is due when the item is ready for shipment.
 
3) For in stock items we require prepayment in full.

4) To reserve an item already on order from our manufacturer, we recommend you either send a 50% deposit, and pay the balance once we are ready to ship to you. Or prepay the full amount and once they arrive, we can ship immediately.


CATALOG:

Currently, we do not have a catalog available, but we are working towards that end, as time permits. Our on-line catalog is all we have for now at www.loyalistarms.freeservers.com
 
We do have price lists available for most of our products. Please send $ 5.00 CDN or $ 3.50 US to cover postage.
Our mailing address is noted above.


PAYMENT METHOD:

Payment via certified check or money order payable to 'Loyalist Arms and Repairs Ltd’. 
Personal checks that are not certified could be held 10 days for Canadian and 30 days for US residents.
We accept VISA and Master Card.

Please include your full mailing address, and a telephone number where you can be reached during the day.
Our mailing address is noted above.
 
You are always welcome to call or email us, if you have questions or inquiries.


SHIPPING WITHIN CANADA & POLICIES:

We can ship postal items COD for an additional $ 7.00 charge. This is a fee charged by the post office.

A valid FAC/PAL is required to purchase the brass cartridge firearms and percussion firearms. These can be shipped via expedited post insured. Please include a clear copy of your FAC/PAL with your payment, and a telephone number where you can be reached during the day. The firearms transfer will be called in to the Canadian Firearms Center. The CFC will need to contact you before the transfer can proceed.  Once the CFC approves the transfer, we can ship.

We do not sell firearms to anyone under 18 years of age.
We will not sell swords, knives or bayonets to anyone under 18 years of age without parental consent and waiver.

An FAC/PAL is not required for the flintlock, wheel lock and matchlock muzzle loading firearms except the pistols.

As pistols are considered restricted in Canada, we must ship via courier, and you would require a valid restricted FAC/PAL to complete the transfer.
Please include a clear photocopy of you FAC/PAL with your payment. Please inquire for total shipping costs.

G) We can ship some of our pistols by expedited post if the touchhole is not drilled. It is then considered a non-firing decorator. If you choose to drill the touchhole, bear in mind that you are creating a restricted firearm, and must register it and have the appropriate permits to posses it. Loyalist Arms and Repairs Ltd will not be held responsible for any criminal charges incurred, as a result of converting a non-firing pistol to fully functioning without applicable permits.



RETURNS:

If you wish to return an item, contact us first for shipping instructions.
Unauthorized returns are subject to a 15% restocking fee.

We accept return of merchandise that you are not completely satisfied with, for exchange or refund less the shipping. Please return promptly, within 15 days, with no modifications or damage to the product.  All items must be returned in new, unused condition. Shipping fees on all returned merchandise is the responsibility of the customer. We will promptly refund your payment less shipping upon receipt and inspection. 

If you have accepted delivery of an item, after the 15 day return period, and not contatced us, we assume that you are satisfied with the purchase and the sale is final, not withstanding the warranty on moving parts and springs, which still applies for periods indicated in the manufacturers warranty.

We cannot refund or exchange merchandise that has been altered or damaged in any way.

No returns are accepted freight collect or COD.

Overcharges/overpayments will be refunded via company check promptly.


DAMAGED SHIPMENT:

If you should receive a damaged shipment or suspect a shipment is damaged, please notify Loyalist Arms and the carrier (Air freight, Post office, or Courier) IMMEDIATELY. Before a carrier will process any claim, a representative must inspect the merchandise and the shipping carton. Do not discard or destroy the shipping cartons.


WARRANTY:
No warranty or guarantee is expressed or implied by this corporation or its stockholders on any item or product listed on our website or price lists, or sold by the corporation, except those products warranted by the manufacturer.

Loyalist Arms and Repairs Ltd reserves the right to repair or replace any product purchased from our company free of charge or at a cost, depending on the situation.
Any alteration or attempted repair on any of Loyalist Arms & Repairs warranted items,done by anyone other than either Loyalist Arms head office or approved service outlet, will void all warranties. All warranty claims and adjustments must be handled by Loyalist Arms, or a "Loyalist Arms approved" service center only.

Loyalist Arms and Repairs Ltd reserves the right to add or discontinue any product item from it's line at any time.

Loyalist Arms and Repairs Ltd reserves the right to change the design of any product from it's line at any time.

Loyalist Arms and Repairs Ltd reserves the right to add to or remove any manufacturer or dealer, from it's list at any time.



Important note to the purchaser:
The following message is made in lieu of all warranties, express or implied by the manufacturer.

Loyalist Arms and Repairs Ltd will not be held responsible for any loss or injury caused in any manner, either directly or indirectly from any product obtained from Loyalist Arms and Repairs Ltd. Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising from the use or misuse of any product sold by Loyalist Arms and Repairs Ltd. Before using, the user should determine the suitability of the circumstances under which the product is used; and the user assumes all risk and liability whatsoever in connection therewith.

Due to the nature of all muzzle loading firearms, proper use, loading, cleaning, maintenance, proof testing, etc. are the sole responsibility of the purchaser. Proper safety procedures must be followed, while handling all firearms, but especially muzzle loading firearms. There are several good books on loading and care of muzzle loading firearms, on the market. We recommend you purchase one prior to using your black powder firearm.

All black powder firearms should be loaded with BLACK POWDER ONLY. Smokeless powder absolutely should NOT be used.

The customer, sutler or their gunsmith prior to regular use MUST proof all firearms that are sold without touchhole drilled.
We recommend strongly that ALL muzzle loading firearms, no matter who the manufacturer is, be proofed before regular use.